Frequently Asked Questions
Please review our most frequently asked questions. If you cannot find an answer to your question please reach us at lovencandles@hotmail.com or by filling out the Contact Us form on main page.
We almost always ship within 1-2 days but we do reserve the right to ship within 5 business days. Summers we only ship on Monday or Tuesday depending on the location.
Yes!! We love having our customers come and shop with us. Please reach out via text to Tainya (602) 686-0784 to set up an appointment.
Always trim your wicks to ¼” prior to burning. An easy way to do this is by purchasing a wick trimmer that can be found in our shop. It is recommended to burn between 4-6 hours at a time. If you notice black smoke prior to this, please extinguish your candle and trim.
Sunset Scents is a proud member of The National Candle Association & ASTM. They provide the facts about candles as well as the research and knowledge to back it up.
Due to environmental factors this can vary but the average is 30 hours for a mini, 100 hours for a medium and 160 hours for a large. Using proper candle care will ensure that you get the maximum burn time from your candle.
No. Sunset Scents is not Gold Canyon. Sunset was created by 2 former Gold Canyon consultants who hired a former Gold Canyon chemist, partnered with former Gold Canyon vendors and have successfully duplicated many of our well loved Gold Canyon Candle scents. The quality and burn times are very similar to Gold Canyon.
These candles are a high food grade paraffin wax, using lead free wicks with safety collars. The safety collars with the candle will auto turn off about ¼” from the bottom.
We do not accept returns on our items however, if an item is broken or damaged, we are happy to replace.
You can fill out the form on Join Us tab or Please email lovencandles.com for more information and an application. Would Love to have you join us!
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Refund Policy See FAQ